VIP FAQ

HOW DO I SIGN UP FOR BUBBLE TREE VIP? +
Simple. Just create an account on BubbleTreeSoapery.com here.
HOW DO I EARN POINTS? +
You will earn 1 point for every $1 spent in our shop (before taxes, shipping, etc). You can also earn points by following us on Facebook and Instagram, sharing on Facebook, by referring friends, or automatically on your birthday!
I ALREADY HAVE A BUBBLE TREE SOAPERY® ACCOUNT. NOW WHAT? +
Once you log into your BubbleTreeSoapery.com account and click through the steps for Bubble Tree VIP, our system will recognize that you are already an account holder and will update.
I ALREADY FOLLOW YOU ON SOCIAL MEDIA, NOW WHAT? +
Once you log into your BubbleTreeSoapery.com account and click through the steps for Bubble Tree VIP, our system will recognize that you are already following us and will update.
I HAVE QUESTIONS, WHO SHOULD I ASK? +
Send us a note through our Customer Service Page. We’re happy to help!
HOW DO I SPEND MY POINTS? +
Once you reach 500, 1,500 or 3000 points, you will receive rewards in the form of shop credits.
CAN I RECEIVE POINTS CREDIT FOR PAST PURCHASES? +
Past purchases cannot be credited to your account. Points begin accumulating after you sign up for Bubble Tree VIP. Points are rounded down to the nearest whole dollar (For example, if you spend $9.99, you will earn 9 points).
IS THERE A LIMIT ON HOW MANY REFERRALS I CAN SEND? +
You can refer as many friends as you like! Once their order ships, your points will be added to your account.
WILL MY POINTS EVER EXPIRE? +
Bubble Tree VIP points never expire.
WILL MY REWARDS EVER EXPIRE +
Rewards expire 1 year from when they are redeemed. When you use your points to redeem a reward, it is valid for use for 365 days.
I ENTERED MY BIRTHDAY, WHY DIDN'T I GET POINTS? +
You will receive 500 points on your birthday. The date must be entered into the system more than 30 days before your birthday (ex. If your birthday is March 15 and you enter your birthday on March 1, you'll receive birthday points on your next birthday).
HOW DO I EARN POINTS FOR REVIEWS? +
You can earn points for reviews by leaving a honest, thoughtful review on any Bubble Tree Soapery product you’ve used. You must use the email associated with your account at BubbleTreeSoapery.com. When reviews have been approved, you will receive 25 points per review for up to 10 reviews per month. You may leave as many reviews as you like, but points are issued for up to 10 reviews per month only.